Comments on: Review: The HP Officejet Pro 8500

By: HP® Official Store

HP® Official Store — Wed, 17 Nov 2010 01:42:30 +0000

RT @jimconnolly: @hpdeals I should be in your good books – I wrote this http://bit.ly/aUGTA7 about you on my tech news blog ;)

By: sal

sal — Fri, 06 Aug 2010 23:25:42 +0000

We purchased the 8500 and have had nothing but problems with it!
We only had the printer for a few months before the message appeared there was a paper jam, we checked it seferal times, there was no paper jam anywhere in the printer. Customer Service is a waste of time. This is the second HP printer we have purchased that stopped working only after using a short time. BEWARE very unreliable! We will never purchase another HP printer.

By: Tom K

Tom K — Wed, 24 Feb 2010 23:27:50 +0000

I set up my Evernote email upload address on the 8500, and use the scan-to-email function to send things to Evernote.

By: Ted

Ted — Sat, 13 Feb 2010 03:22:40 +0000

I purchased one and I have yet got the network digital folder or the digital fax set up. I use their wizard and get bogged down at the test, I have received several reasons from the wizard as to why it can’t set it up most “read only folder and the permission is not correct.Chatted with their tech on the chat line held for about 30 min and the he didn’t have any solution.
Any help would be appreciated.

By: Bonnie Johnson

Bonnie Johnson — Fri, 05 Feb 2010 02:00:37 +0000

I’m trying to figure out how to scan my notes to Evernote. I can’t figure out how to get my scan feature not to do the main one it selects every time. It is frustrating. Any ideas?

By: Jim Connolly

Jim Connolly — Mon, 01 Feb 2010 18:54:32 +0000

Hi Tom. I’m not an expert with the machine, but mine does that too – HOWEVER, the process used here does NOT eat into a ton of ink, like other models. I’m STILL using the same ink today, as I did when it arrived (see date of my review.)

Hope that helps.

By: Tom Ayers

Tom Ayers — Mon, 01 Feb 2010 17:42:21 +0000

I recently acquired the 8500 Pro series All in one. It seems to “clean the printhead” at least once every day. Is this normal?

By: Junior

Junior — Sat, 05 Dec 2009 18:52:58 +0000

Never buy a HP product. You’ll call the customer service line and hold for 35 minutes before someone answers. Horrible customer service. It actually took 35 minutes to speak with someone.

By: Will Murnane

Will Murnane — Mon, 09 Nov 2009 22:56:57 +0000

I have a customer with one of these, and sleep mode is killing me; every time the printer goes to sleep Windows (XP) forgets that it has a scanner and requires manual intervention to re-add it. Any suggestions?

By: A. Parker

A. Parker — Sat, 07 Nov 2009 19:35:34 +0000

I just got an 8500 and it appears to be fine except for the print quality of scanned photos. They are much light and not true to shade and the photo background are degraded. Can this be adjusted or fixed to get a truer copy for printing?